Reminders & Notifications
Will TrayMinder remind me to switch to a new aligner?
Yes! You’ll get a sound notification on the day you’re due to switch. You can also set the specific time under Settings > Remind Me to Switch Aligners.
Can I add a doctor's appointment and set a reminder for it?
Yes. In the Calendar tab, select the day, tap the “+” in the lower right corner, and choose Ortho Appointment.
Can I add a note to a day (e.g., to document special circumstances)?
Yes. In the Calendar tab, tap the +, then choose Notes.
Why am I not getting sound with notifications?
You can enable the notification sounds when the phone is in Silent or Do Not Disturb mode under Settings > Reminders > Ignore Silent Mode.
What if I miss the reminder to put my aligners back in?
TrayMinder sends up to seven reminders: at the scheduled time, and again at 5, 15, 30, 60, 90, and 120 minutes later.
Timer & Stats
I forgot to start or pause the timer. Can I edit it?
Option 1: In the Calendar tab, tap the day, then tap + > Time to manually enter in/out times.
Option 2: In the Timer tab, tap "Edit" to manually adjust
What happens to my wear time on the fist day of using TrayMinder?
The timer is initially paused when you star using TrayMinder. Start the timer manually after putting on your aligners.
You can also edit the time in the Calendar tab to reflect your wear time for the day before starting TrayMinder.
Does the timer drain my battery in the background?
No. TrayMinder calculates wear time using timestamps. It doesn’t run continuously.
Will TrayMinder remind me to put my aligner back in after meals and snacks?
Yes. When you pause the timer, you can set a custom time for the reminder.
Can I see how much “out time” I have left each day?
Yes. Below the timer, the “Out” value shows how long your trays have been out so far today.
Can I view my average daily wear time?
Yes. Go to the Stats tab to see your 7-, 30-, and 90-day averages, along with total wear time per aligner.
Why isn’t wear time showing for some aligners?
Only aligners logged within your current treatment will display data. Be sure to log each aligner switch.
How do I log an aligner switch?
Whenever you change the aligner number on the timer page, it will automatically log an entry in the Calendar.
You can also manually add/edit entries by tapping the "+" icon and select Aligner Switch.
What do the colors on the calendar mean?
Green = 20+ hours/day
Yellow = 18–20 hours/day
Red = Less than 18 hours/day
You can adjust your goals by tapping the flag icon below the timer.
Does TrayMinder adjust for time zones and daylight saving time?
Yes. It updates automatically based on your the location settings of your phone.
Will TrayMinder work while I travel?
Yes. TrayMinder automatically adjusts your data to match the current time zone.
How do I change the first day of the week?
Go to Settings > Calendar > Start Week On to customize.
Treatment Changes
I started a refinement. Can I reset my treatment?
Yes. Go to the side menu and tap Start a New Treatment to enter your updated plan.
Will I lose my records or photos if I start a new treatment?
No. All previous data remains saved. Earlier treatments appear grayed out in the calendar.
Can I adjust wear time per tray mid-treatment?
Yes. Tap Adjust Current Treatment in the side menu to update tray durations or skip trays as needed.
Teethies™ (Teeth Selfies)
Is there a limit to how many photos I can take?
Free users are limited by device storage. TrayMinder+ users get unlimited Teethie™ photo storage.
Can I import photos taken before installing the app?
Yes. In the Teethie tab, tap + > Choose from Library to import.
Can I edit or flip my photo?
Yes! Tap the pencil icon below the photo to adjust brightness, alignment, or flip it horizontally (mirror image).
Can I compare my progress photos?
Yes. Tap the compare icon to view side-by-side comparisons.
Can I create a time-lapse video of my progress?
Yes. You can create customizable time-lapse videos by selecting "Progress Video" from the side menu.
Can I share my photos or videos?
Yes. Tap the share icon to send via text, email, or social media.
TrayMinder+
What is TrayMinder+?
TrayMinder+ is a premium subscription that unlocks advanced tools to help you stay on track throughout your aligner journey.
TrayMinder+ includes:
- Home screen widgets
- Siri voice commands & shortcuts
- Live Activities (Lock Screen & Dynamic Island on iOS)
- Unlimited Teethie photo storage
- Ad-free experience
- Full Apple Watch integration
How to subscribe to TrayMinder+?
You can upgrade anytime by tapping "Subscribe to TrayMinder+" from the side menu.
Apple Watch (iOS only)
Does TrayMinder support Apple Watch?
Yes. Apple Watch support is included with TrayMinder+.
Do I need to manually set up syncing between my iPhone and Apple Watch?
No setup is required. Data is automatically synced between the phone and paired Watch.
What happens if my Apple Watch is out of range?
If your watch is out of range, data may take a few minutes to sync once reconnected. To speed it up, open the TrayMinder app on both your phone and your watch.
Can I manually sync my iPhone and Apple Watch?
Yes. To force a sync, go to Settings > Apple Watch > Force Sync Data.
Others
How do I keep my data when switching phones?
Use Backup to Cloud from the side menu. Then restore your data by signing in with the same account on your new device.
Can I remove ads?
Yes. Ads are removed with a TrayMinder+ subscription.
Does TrayMinder support Android Wear?
Not yet. TrayMinder doesn’t currently support Android Wear, but we’re always exploring ways to expand compatibility in the future.
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